Opinion stories
Often neglected, call data provides Australian businesses with crucial insights for refining their customer experience, with potential benefits like valuable competitive intelligence.
Retailers are turning to advanced technologies to improve inventory visibility and customer buying history and to surface accurate delivery information. .
As the complexity of network systems escalates, IT leaders must shift from manual troubleshooting to AIOps (Artificial Intelligence for IT Operations), a strategic, AI-driven approach that enhances network management and ensures a top-notch user experience.
Projectworks discusses the challenges and rewards of leading during business growth, sharing lessons on self-awareness, investing in teams, and building a culture that enhances momentum.
Business leaders adopting a data-first strategy face the challenge of meeting customer demands for newer technology while adhering to stricter data security and regulatory requirements, requiring a modern data and AI cloud platform for secure, compliant operations.
In light of the massive cybersecurity breach impacting Ivanti solutions, firms are urged to embrace cyber resilience for business continuity, demonstrating greater fortitude against potential disruptions.
Diversity and inclusion in the tech industry have finally become more influential, with women applying fresh perspectives to this constantly evolving domain.
Okta commends Australia's Essential 8 cybersecurity framework for its push for phishing-resistant Multi-Factor Authentication (MFA), aiming to bolster defence against cyber threats.
IT leaders globally strive to overcome concerns over bias, governance and accuracy, whilst under pressure to rapidly adopt AI to stay competitive, a Juniper Networks survey reveals.
Enterprise mobility in 2024 will be driven by the integration of IoT, enhanced mobile security measures, the rise of edge computing, and the use of augmented reality in operations.
2024 sees significant growth in Cloud ERP deployments and enterprise application platforms, impacted by digital transformation initiatives and technology advancements in AI and machine learning.
Harnessing the power of personalised customer journeys and marketing automation, eCommerce ventures focus on customer retention and growth, with platforms like Oncord leading the charge.
To combat escalating online threats, companies are shifting towards secure access service edge (SASE), enhancing user experience and operational efficiency across diverse architectures. As a single-vendor solution, SASE simplifies and optimises security for both on-campus and remote environments.
Diving deep into what you should be measuring and what the benchmarks are, you'll leave this article with a fresh new approach to the way you run your business.
Professional Services Automation (PSA) software is aimed at enhancing efficiency within professional services firms and automates crucial tasks.
Stablecoins, an innovative class of cryptocurrency, combine the advantages of digital security and rapid transactions, despite myths and misunderstandings.
In 2024, HP's Work Relationship Index illustrates a global work relationship at breaking point, highlighting the need for flexible workspaces, correct technology, and emotionally intelligent leadership.
Let's take a closer look at how this next-generation HPE block storage platform redefines enterprise storage.
Australasian businesses showcase resilience and innovation amid global challenges, bolstered by Oracle's AI-driven digital solutions and extensive cloud-infrastructure investments.
Cybersecurity professionals must translate their technical language to ensure board members fully grasp inherent cyber threats, to encourage informed investment and more accountable cybercrime prevention.