Hospitality Stories - Page 2

Australian Stories

Hospitality stories

Construction leads Australian small business sales growth

Sales growth for Australian small firms eased to 5.2% in the September quarter, even as construction remained among the strongest sectors.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Samsung

Samsung launches The Frame hospitality display in Australia

Hotels can now offer guests a gallery-style screen with AI wallpapers and in-room services, as Samsung expands The Frame into hospitality.

By Mara Sugue • 3 min read • Last week

Fintech

KPay wins Australian licence as merchant push expands

The permit gives KPay a regulatory base to deepen its Australian payments push as it adds point-of-sale tools and financing for SMEs.

By Karen Joy Bacudo • 3 min read • Last month

Personalisation

How an AI-powered messaging campaign could boost your festive season bookings

With December bookings under pressure, hospitality venues are turning to AI-driven SMS and WhatsApp campaigns to reach customers fast and cheaply.

By Jules Holden • 4 min read • Last month

Global Stories

Hospitality stories

Partner Programmes

Snom adds 500 partners as it expands channel reach

The expansion gives Snom greater reach across EMEA and APAC as it seeks more sales through resellers and distributors.

By Sofiah Nichole Salivio • 4 min read • Last week

Fintech

Planet & YouLend launch fast SME funding in Europe

Eligible merchants in seven countries will get decisions within hours and funding within 48 hours through their existing Planet software.

By Karen Joy Bacudo • 4 min read • Last week

Payment Technologies

Castles expands Smart Volution support for Register

Merchants using the combined system can now get hardware, payment and EPOS issues handled through one support channel, cutting vendor hand-offs.

By Sean Mitchell • 4 min read • Last week

Multi-factor authentication

Meta's Muse AI agent seen in half of customer traffic

Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Customer Experience

Serve First expands into US with new Managing Director

A £9.5 million funding boost has underpinned the Georgia office, as the UK customer experience technology group targets more US multi-site operators.

By Sofiah Nichole Salivio • 3 min read • Last month

Real estate

Asia Pacific hotel investment hits USD $12 billion

Regional hotel dealmaking has surged despite geopolitical and rate risks, with JLL now forecasting USD $15 billion in Asia Pacific transactions for 2026.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Hospitality stories

Schools

Firms urged to install bleed kits amid knife crime fears

With nearly 49,000 knife offences recorded in England and Wales last year, employers are being told to prepare for violent incidents on site.

By Mara Sugue • 4 min read • Last week

Manufacturing

ERP event shows firms need basics before AI adoption

Businesses were urged to fix data, processes and governance first, as AI in ERP was shown to depend on stronger operational basics.

By Karen Joy Bacudo • 3 min read • Last week

Data Privacy

UK diners want AI-driven restaurant deals, Toast finds

More than a quarter of UK restaurant operators are already using AI for offers or rewards, as diners back clearer explanations of dynamic pricing.

By Karen Joy Bacudo • 3 min read • Last week

Recruitment

Armada launches hospitality platform with competition

The new service aims to ease restaurant hiring by giving workers and operators a fuller picture before they commit, starting in Atlanta.

By Sean Mitchell • 4 min read • Last week

Customer Experience

UK consumers more frustrated by AI customer service

Six in 10 UK respondents said AI customer service was frustrating, with handovers to human staff proving a particular weak point.

By Regine Laguilles • 4 min read • Last week

Network Infrastructure

Zyxel launches flexible GS1915v2 switches for small firms

The nine-model range includes PoE and fanless options, letting small businesses fit switches into tight spaces without extra building work.

By Sofiah Nichole Salivio • 3 min read • Last month

Hospitality

Dolphin Dynamics partners Ecommpay on travel payments

Travel agents using Dolphin Dynamics software will gain multi-currency payment options and fewer manual reconciliation tasks through the Ecommpay integration.

By Sofiah Nichole Salivio • 3 min read • Last month