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Analyst report Stories - Page 6

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Analyst report stories

Microsoft launches AI sales & service tools in Copilot
Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Last month
ERX: the next generation of enterprise software
Digital Transformation

ERX: the next generation of enterprise software

Businesses risk flawed AI decisions unless enterprise software embeds industry context, governance and real-time data at its core.

By Geoff Thomas • 5 min read • Last month
Constructor tops three Gartner search & discovery use cases
Customer Experience

Constructor tops three Gartner search & discovery use cases

Retailers may get more personalised search tools after Constructor was ranked first in three Gartner use cases, ahead of Google and others.

By Sean Mitchell • 4 min read • Last month
Citrix adds MCP Gateway to NetScaler for AI traffic
Data Protection

Citrix adds MCP Gateway to NetScaler for AI traffic

Enterprises can now control both chatbot and agent traffic through one gateway as Citrix expands NetScaler for regulated AI deployments.

By Sean Mitchell • 4 min read • Last month
Tanium named leader in IDC digital employee experience
Software-as-a-Service

Tanium named leader in IDC digital employee experience

Downtime from slow devices and failed apps is prompting larger firms to unify endpoint, security and experience tools, IDC says.

By Sean Mitchell • 4 min read • Last month
Ricoh named Leader in IDC mailroom solutions review
Data Protection

Ricoh named Leader in IDC mailroom solutions review

The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.

By Sofiah Nichole Salivio • 3 min read • Last month
Industrial 3D printer shipments rise 18% as demand recovers
Drones

Industrial 3D printer shipments rise 18% as demand recovers

Industrial 3D printer revenue jumped 32% in the first quarter as defence, drone and electronics orders offset weakness in Europe.

By Sofiah Nichole Salivio • 4 min read • Last month
Kore.ai & Atos UK&I launch sovereign AI for UK firms
Data Protection

Kore.ai & Atos UK&I launch sovereign AI for UK firms

Pressure from new AI rules is pushing UK firms in finance, healthcare and defence to demand systems that are secure, auditable and sovereign.

By Sean Mitchell • 4 min read • Last month
CUBIG wins Gartner recognition for agentic AI tools
Robotics

CUBIG wins Gartner recognition for agentic AI tools

Gartner's latest reports flag data governance as a barrier to production AI, after CUBIG was named a Sample Provider and Tech Innovator.

By Sofiah Nichole Salivio • 4 min read • Last month
Financial services breach risk rises as AI adoption surges
Malware

Financial services breach risk rises as AI adoption surges

Breaches are hitting lenders harder as AI adoption speeds up, with 98 per cent of affected firms saying the impact was material.

By Sean Mitchell • 4 min read • Last month
Whatfix partners with PTC on PLM software adoption
Digital Transformation

Whatfix partners with PTC on PLM software adoption

Manufacturers could cut PLM training and support costs as the deal embeds in-app guidance and analytics into Windchill workflows.

By Sean Mitchell • 4 min read • Last month
Netcore Unbxd named Gartner Leader for search discovery
Software-as-a-Service

Netcore Unbxd named Gartner Leader for search discovery

The ranking bolsters Netcore Unbxd as retailers seek search tools that can lift conversion across multiple sites, languages and channels.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Google tops Gartner's AI infrastructure magic quadrant
Semiconductors

Google tops Gartner's AI infrastructure magic quadrant

The ranking boosts Google Cloud's bid to win more AI infrastructure spend as firms look for cheaper, scalable systems for training and inference.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Analyst report stories

Permiso launches risk score engine for identity security
Hybrid Cloud

Permiso launches risk score engine for identity security

Security teams gain a way to prioritise compromised accounts, with Permiso's new engine scoring human, machine and AI identities on a 0-to-100 scale.

By Sean Mitchell • 4 min read • Last month
IoT firms face skills strain as global deployments rise
Manufacturing

IoT firms face skills strain as global deployments rise

Skills shortages are delaying IoT roll-outs as firms expand abroad, with 60 per cent of decision-makers citing expertise gaps.

By Sean Mitchell • 4 min read • Last month
Schneider backs AI-era condition-based maintenance
Digital Transformation

Schneider backs AI-era condition-based maintenance

Rising AI workloads and technician shortages are pushing data centre operators away from fixed schedules towards condition-based upkeep.

By Mark Tarre • 4 min read • Last month
Adverity launches Atlas to add AI context for marketers
Software-as-a-Service

Adverity launches Atlas to add AI context for marketers

The layer is designed to stop AI misreading marketing shifts, after many pilots fail because systems lack business context and governance.

By Sofiah Nichole Salivio • 3 min read • Last month